The support and help section that has been made available by the company separately on their official website is where customers would get customer service. Most queries that customers have are already in the form of frequently asked questions so that people might find what they were looking for.
Justfly Customer Service How To Avail?
Customers can avail Justfly’s customer services by directly contacting them by visiting their website. There is a separate support and help section where people can find the most suitable way of contacting the company and get their queries solved instantly.
There are categories in which customers would be able to get customer service. For example, if a customer has a query about flight bookings then they would be able to select that category when they visit the help and support section on the official website of the company.
However, apart from that, customers would also get a chance to talk to an agent directly. There is the option where people are required to answer a few questions and later they would be able to talk to an agent. This is one of the easiest ways of getting queries solved from the customer’s point of view.
Also, the official website of the company has separately kept a ‘frequently asked questions’ section where people can find questions that are related to the query that they want to make. Customers can find suitable answers to those already answered questions and can get their queries resolved. If not, then there are various ways to connect to the customer service team of the company.
Is Justfly’s Customer Service Good?
Justfly has excellent customer service and most people claim to be quite happy with the service that they provide. However, overall the company has got a 3.8 rating out of 5 which should have been much better but overall, it is a company that can be trusted when it comes to solving customer queries.
While most customers found it was easy to book flights with the help of customer service, some people were not quite satisfied with their services. But, out of 100% almost 72% of the users were satisfied with the customer service quality that Justfly has provided to them.
On the other hand, some customers experienced trouble while contacting the customer care service team of the company. Several complaints had come up saying that the team had kept them waiting for almost more than an hour.
How To Contact Justfly For Customer Service?
Along with various methods of contacting the customer service team, the company has also provided a toll-free number that customers can call anytime to get their queries solved. There are different toll-free numbers that have been provided to the customers by the company.
· 1-800-717-5015 (For booking cheap flights)
· 1-844-223-2260 (For booking Cruises Available From Monday to Friday 10 am-10 pm)
So, with the help of these above-mentioned toll-free numbers, one can easily book flight tickets or whatever service they need. Calling customer service makes it easy for customers to book their flights as there is minimum work done by them and the rest is usually done by the customer service agent.
Conclusion
In the end, it is all about getting the best customer service from the company. However, on the other hand, the company is also a great company for booking cheap flights and renting cars and other such kinds of services. Most people were happy with the services that the company has done. Therefore, it is justified to say that the company can be trusted and it is a legitimate company for making bookings of flight tickets.
- Can I get my money back from Justfly?
Ans: Yes, one can get their money back from the company. But, there is a process to do it. One has to log in to the account and locate the booking page and from there they have to choose the cancel booking option menu. Once these are done they need to do the things that should be prompted to them.
- Is Justfly a travel agency?
Ans: Justfly is an online travel agency that has been in business for a few years now. The company has its headquarters in Montreal, Canada.
