Jumeirah Hotels and Resorts offer multiple services and exclusive benefits for a great customer experience. For customers to stay longer and enjoy the best of the offers available, they have set a loyalty program to accommodate everyone’s wants and needs.
Jumeirah One is the name of their membership service. As a member, you collect points and exchange them for exclusive rewards and offers. There is so much more to Jumeirah One than just points, which you are about to find out by reading further.
What to Expect as a Jumeirah One Member?
The membership has three tiers: Silver, Gold, and Platinum. Each membership tier requires a specific number of points to earn to upgrade to that tier. Once you are a member, you earn points until you reach that target.
Alongside, you get to enjoy other exclusive benefits. It includes complimentary services like Wi-Fi, breakfast, etc., and some dining and entertainment benefits. You can exchange points in the rewards store to buy gifts and presents for yourself and others.
You can also get offers of up to 20% off on your stay at any Jumeirah branch you visit. You will get notified of all the exclusive offers available by keeping you up to date.
So, the question arises: how to get these points? Here is how you can redeem points and then exchange them.
How to Earn Jumeirah One Points?
your purchases need to be eligible to get these points. Here is what is a part of the eligible spend,
Eligible room ratesFood and beverage chargesSpa treatments at selected locationsRetail purchasesWild Wadi Waterpark entrance fees.
After becoming a member, you will earn two Jumeirah One points for every $1 spent across any Jumeirah Hotel branch. You can also purchase one of their exclusive offers, which comes with some bonus points.
Depending on your tier status, you can get up to 25%, 50%, or 100% additional bonus points.
How to Use Jumeirah One Points?
To use these points, you are going to redeem them first. You can do this through;
Jumeirah One website,Jumeirah app,contacting their contact center through email,check-out at one of their resorts or, paying the bill at one of their restaurants.
A point to notice is that once you upgrade your tier status, the points will reset to zero, and you have to spend again to gain more points.
You can redeem points at any point in your stay. However, you need to redeem points in advance for the Stay Reward, which is you get an overnight hotel stay.
Now that you have redeemed your points, here is what you can get with them.
What Can You Get Using Jumeirah One Points?
You can make your trip exciting and fun by using these points. After redeeming, you can,
get rewards,used as payment against servicesget merchandise in the rewards store.
Here is a list of things to do with the points:
Get an overnight stay at a hotel. Spend on dining and spa services. Get discounts and offers on Wild Wadi Waterpark entrance fees and beach access. Get an e-voucher through the Jumeirah website. Get rewards and gift them to someone else.
What More a Jumeirah One Member Can Do?
As mentioned before, along with the points, you receive certain benefits and savings depending on your tier status. However, the benefits may vary depending on what hotel it is.
Here are the tiers and the benefits you receive for each status. Each tier status has points mentioned that are required to upgrade to that status.
Member
Collect 2 points on every $1 spent. Complimentary Wi-Fi and a night stay10% savings on spa services and Wild Wadi Waterpark entrance.
Silver – 5,000 points
Collect 25% bonus points on every $1 spentLate check-out until 2 pm Complimentary Wi-Fi and Breakfast10% savings in restaurants10% savings on spa services and Wild Wadi Waterpark entrance.
Gold – 30,000 points
Collect 50% Bonus Points on every $1 spentLate check-out until 4 pm5th Reward NightSilver membership for your companionComplimentary Wi-Fi and Breakfastfree minibarPressing services – 2 items per stayOne-way Airport transfer10% savings in restaurantsRestaurant reservationsChef’s welcome20% savings on spa services and 35% on Wild Wadi Waterpark entrance.
Platinum – 90,000 points
Collect 100% bonus points on every $1 spent5th Reward NightGold membership for companionPhoto experience on a helipadMeeting the chefLate check-out until 4 pmComplimentary Wi-Fi, breakfast, daily minibar, and pressingUnique welcome amenityTwo-Way airport transferCheck-in at 9 amPreferred room selectionIn-room check-in15% savings in restaurantsComplimentary dining for kidsTable choiceRestaurant reservations20% savings on spa services and 35% on Wild Wadi Waterpark entrance.
Q. Do you get to keep the remaining points after upgrading to another tier status?
A. Unfortunately, no. Once you upgrade to another tier, all the points reset to zero.
Q. Does the membership expire?
A. No. After acquiring the membership, you get a complimentary lifetime membership.
